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Return/ Exchange Policy

I hope you LOVE your purchase but in case you don't...
 
Returns
Unworn, unwashed, and unused merchandise may be returned within 2 weeks of receiving your shipment. Please include a copy of your receipt in the box to ensure that the proper customer is refunded.
Send returns to:
P.S. I Shop
3103 Hatton Road
Pikesville, MD 21208
 
Once returned item(s) is/are received, your return will be processed within 1-3 business days. If returned merchandise is deemed to be in returnable condition, your refund will be issued to your credit card immediately equal to the price of the returned item(s) minus shipping costs. Shipping charges will not be refunded. You will then receive the funds from the refund in your account approximately 5–10 business days after the date on which the refund was initiated. (This is an aspect of how the banking system works.)
 
Promo codes are not valid on prior purchases. Items purchased with a promo code may be returned within 14 days of purchase for a refund of the price paid less shipping charges. Expired promo codes will not be accepted. 
 
Claims for damaged or faulty items must be reported within 10 days of receiving your items to ensure proper credit. Please email a picture of the damaged or faulty items to Michal@Psishopalot.com. Only damaged goods will receive return labels.
 
At this time we do not supply return labels. Customers pay return shipping cost.
{P.S. I Shop} reserves the right to refuse a return. 
 
Exchanges
 Because of the rate at which items sell out we do not offer online exchanges. If you need a different size or style please return the item you want to exchange and then place a new order for the item/size you would like instead. Exchanges are however accepted in person at our store location for purchases made online or in the store.
 
**Store credit expires 6 months after the issue date**
 
If you have any questions about returns please contact us at:
Michal@Psishopalot.com